Patient Testimonial: Kathy O’Rourke

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At Dulles Health & Rehab Center, we exist to provide the most caring, compassionate, and complete rehabilitation we can. We care about what we do and strive to have that care reflected in our daily interactions. We are responsive to the needs of our patients, residents, their families, and our dedicated staff, practicing continuous improvement in the pursuit of excellence. We’re able to do this by the testimonials that our patients and family members leave us. Providing the best care is not just because it’s our job but also because it’s our calling.

We receive warm, wonderful testimonials from former patients, their families, and friends almost every day. We thank them for taking the time to praise the excellent care they received, for telling us about their recovery, and for sharing their experience with us, which we, in turn, share with you here.

Recently, we received this wonderful testimonial from a family who wanted to thank our employees & staff for everything we did while they were in our care.  Here is what she said:

 

“My name is Kathy O’Rourke, and I am the President of Resident Council. I’ve been in this building since it opened up. All of the staff are extraordinary! The staff takes care of new patients from the hospital, patients with different illnesses or health issues, and the staff works hard to make everyone comfortable and get them to feel better. The staff is very considerate of the patients’ needs and their families. The food is delicious and has a variety of meals. This is a very active building. We are very happy with the daily agenda of the building. We do activities such as musical performances, games, outings to different places, and parties!! Everyone in this building is really friendly, and it is very easy to make friends. I feel very comfortable here with all of the staff and residents. I am glad to be here.”