Service Excellence Advisors (SEAs)

Our Service Excellence Advisors (SEAs) are frontline Commonwealth staff members that have demonstrated these qualifications or attributes:

  • A demonstrated commitment to customer satisfaction
  • A role model in customer service
  • Positive attitude
  • Excellence in communication
  • Common sense
  • Desire to learn and advance
  • Oriented to assertive action
  • Potential for growth in leadership

2016-2017 Service Excellence Advisors (SEAs):

Bockarie Mansaray
Jennifer Hogan
Melissa Simpson
Lindsay Howerton
Caitlin Khosla
Fatima Conteh
Jennifer Tanner
Eric Nkansah